Privacy notice

We process personal data to provide broadband, bill you, meet regulatory duties, and improve the service.

Data we use. Name, contact details, space and building, payment records, support tickets, and technical logs needed to run the network.

Lawful bases. Contract, legal obligation (including Ofcom and tax), and legitimate interests for security and service improvement. Marketing only with consent.

Retention. We keep cancelled customer records only as long as needed for billing, complaints, and legal retention. Exact periods will be fixed before launch.

Your rights. Access, correction, erasure (where applicable), restriction, objection, and portability. Contact [email protected]. You may complain to the ICO.

A full privacy notice will replace this draft at launch.